Contact Us

Email is the fastest way to reach us. A real person reads every message.

How to reach us

Response time

We answer email within one business day.

What to include

Give us these three things and we can usually sort it out in one reply:

• Your order number.
• Which product it is about.
• What went wrong, or what you want to change.

Returns

To start a return, email us with your order number. The rules are on the Shipping & Returns page.

Practitioners and wholesale

If you run a clinic, practice or store and want account pricing, use the Practitioners & Wholesale page.